Location: Lahore
Job Type: Full Time
Salary: PKR 120,000 – 200,000 per month
The Security Officer will guide staff on matters related to safety and security, including travel, office safety, and security on a day-to-day basis. The Security Officer will be responsible for the proper implementation of Standard Operating Procedures (SOPs) related to all staff travel and security protocols. S/he will assist in assessing the security situation in the areas of programmatic interventions and establish a network for the collection of relevant information and support in assessing the risks associated with the areas of intervention.
Essential Job Function:
- Representation in Security Meetings
- Serve as the primary security focal point, representing Mercy Corps (MC) in security coordination meetings with local authorities, law enforcement agencies (LEAs), humanitarian partners, and other relevant forums as required.
- Ensure timely dissemination of security updates to internal stakeholders and actively engage in district and provincial-level coordination mechanisms.
- Travel Protocols, Tracking, and Field Movement
- Lead the review, implementation, and continuous improvement of travel protocols and security SOPs across all operational areas in Punjab.
- Oversee and manage real-time tracking of mobile vans, program field teams, and individual staff movements, ensuring timely check-ins and travel clearances in coordination with LEAs.
- Provide program and logistics teams with current information on travel routes, weather conditions, estimated travel times, stopover points, safe zones, and verified accommodation options.
- Maintain an up-to-date contact list of LEAs and key checkpoint authorities for immediate reference during staff movements.
- Ensure all staff movements are accurately recorded in the tracking system and that safety protocols are strictly followed.
- Conduct pre-departure security briefings, ensure drivers are regularly trained, and verify that all vehicles are equipped with essential safety items, including first aid kits and fire extinguishers.
- Field and Program Activity Coordination
- Support program implementation in the field, ensuring that staff adhere to established safety and security procedures during all visits.
- Maintain regular updates in the tracking tracker system and incident database, ensuring data accuracy and reliability.
- Conduct routine safety and security checks at operational sites, including offices, warehouses, hotels, mobile/static locations, and guest accommodations, in collaboration with relevant teams.
- Work closely with program focal points to embed security considerations into all stages of field activity planning and execution.
- Incident Tracking, Coordination, and Response
- Maintain and update a daily incident tracker that captures security developments, disruptions, and staff-related incidents across all operational locations.
- Coordinate with law enforcement and relevant ground-level stakeholders during security events, ensuring timely protective actions for staff and organizational assets.
- Facilitate prompt reporting, documentation, and escalation of all incidents in line with MC’s internal protocols and inform the Security Manager and relevant departments accordingly.
- Ensure timely and transparent communication of potential threats (e.g., civil unrest, weather hazards, etc.) to all MC offices in Punjab.
- Security Duties
- Support the ongoing review, update, and enforcement of security SOPs in response to evolving contextual threats and risks.
- Monitor and report real-time security developments in the province to the Security Manager and senior leadership.
- Develop and manage security guard rosters, ensuring proper shift coverage and tracking leave schedules.
- Ensure that all security equipment (e.g., CCTV, alarms, lights, extinguishers) across operational sites are functional and regularly maintained.
- Conduct regular field visits for security assessments and risk analysis, providing practical recommendations to enhance safety.
- Maintain and routinely update the staff communication tree, and ensure periodic testing for emergency response readiness.
- Monitor public demonstrations, roadblocks, and other disruptions, and proactively advise staff accordingly.
- Conduct regular reviews of the ‘Office Locking Register’ and share observations with the Head of Office.
- Organize and facilitate periodic security drills and emergency preparedness exercises.
- Deliver comprehensive safety and security orientations to all new hires, as well as ongoing refresher training for existing staff.