Location: Bahawalpur
Job Type: Full Time
Salary: 30,000 – 35,000
Key Duties & Responsibilities
1. Business Development & Sales
- Identify and target new customers in import/export, trading, manufacturing, and logistics sectors.
- Generate sales leads through cold calling, visits, networking, and digital channels.
- Promote the company’s services: sea freight, air freight, road transport, customs clearance, warehousing, multimodal logistics.
- Negotiate rates, terms, and contracts with clients while ensuring profitability.
- Prepare and send quotations, proposals, and freight offers to prospective customers.
- Follow up regularly to convert leads into shipments.
2. Customer Relationship Management
- Maintain strong, long-term relationships with key clients.
- Provide after-sales support and ensure customer satisfaction.
- Handle customer complaints or service issues in coordination with operations.
- Update clients about shipment status, delays, or changes.
3. Coordination with Operations & Documentation
- Work closely with the operations and documentation team to ensure smooth execution of shipments.
- Provide accurate shipping instructions and client requirements to the operations team.
- Ensure all documents (B/L, AWB, invoices, packing lists, etc.) are arranged correctly.
4. Market & Competitor Analysis
- Monitor competitor pricing, promotions, and market strategies.
- Keep track of shipping line/airline freight rates and update management.
- Suggest competitive pricing strategies based on market trends.
5. Reporting & Targets
- Achieve monthly/quarterly sales targets (number of shipments, volume, or revenue).
- Submit weekly sales reports to management.
- Update and maintain client database (CRM system or Excel).
6. Compliance & Professionalism
- Ensure compliance with Pakistan customs regulations, INCOTERMS, and international trade laws.
- Uphold the company’s reputation through ethical sales practices.
- Represent the company in client meetings, trade exhibitions, and networking events.
Skills
Skills & Requirements
- Strong knowledge of freight forwarding, logistics, and supply chain.
- Good communication (English & Urdu), negotiation, and presentation skills.
- Ability to work under pressure with monthly shipment targets.
- Proficiency in MS Office, emails, and preferably CRM tools.
- Existing client contacts in shipping and trading sectors is a plus.