We are seeking a highly skilled EndUser ComputingConsultant to manage and troubleshoot our customer-based End-user Computing. This role will also be responsible for day-to-day Vulnerability and License management, ensuring high availability, scalability, and security across our cloud environment.
Responsibilities
·Intune troubleshooting (specifically client related, Company Portal app installs etc, Autopilot build issues, log collection and analysis)
·Autopilot build testing (testing changes, validating build etc.)
·Mobility:
·Mobile Subscription Account Tidy (Review and Removal of unused subscriptions)
·Mobile Subscription Updates (Updates with appropriate details to help Identify Owner)
·SAM Activities –
·License Reviews
·License reclamation
·Software fulfilment
·Application installs/uninstalls/remediations (shadow IT, last 5% of deployments, small footprint upgrades etc)
·Non-Generic Software Requests review and processing
·Vulnerability Management
·Vulnerability Remediation (manual/automated remediations to improve security posture).
·White glove support to high-risk assets
·Knowledge Article Creation
·Data exercises, generating reports and updating data sets.
Qualifications we seek in you!Minimum Qualifications
- Good exp in End-user Computing and cloud technologies.
·Intune troubleshooting
·Autopilot build testing
·Mobility: Mobile Subscription Account and Updates
·SAM Activities –
·Vulnerability Management
Preferred Qualifications/ Skills
·End-user Computing
·Vulnerability Management
Why join Genpact?
- Lead AI-first transformation – Build and scale AI solutions that redefine industries
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
- Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
- Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress